Terms and Conditions

Picture to Puppet reserves all intellectual property which arises in the course of provision of the services.

Picture to Puppet must be credited in writing if images of works produced appear on stage or screen. 

By placing an order with Picture to Puppet, you warrant that you have all necessary permission, right and authority to place the order and you authorise Picture to Puppet to produce the products on your behalf. You grant Picture to Puppet the right to copy, modify, distribute, use and create derivative works of any content you have supplied for the purpose of fulfilling your order. Moreover, you warrant that you have sufficient rights to permit Picture to Puppet to copy, distribute, use, modify and create derivative works of any supplied content for the purpose of fulfilling your order. 

Work on your order will not begin until payment has been received. As all Picture to Puppet products are made to order,  orders cannot be cancelled or refunded once placed. Sometimes however amendments can be made to the final product, which may incur a fee. 

Whilst we can often guarantee a dispatch date, delivery times are subject to third party couriers and postal services and cannot be guaranteed. 

Mari Jones will not be held liable for future legal action, for example for third party claims arising from the use of goods supplied. 

Quotes in GBP are valid for 6 months. Estimates in other currencies will vary daily according to the exchange rate. 

Lead times are subject to change. 

Work on your order will not be commenced until full payment or purchase order number has been received.

Any additional props or accessories will be non-functioning visual aids only unless otherwise specified.

Due to the process of hand-making toys, measurements are not exact and may vary slightly.

Customers are liable for any customs or import charges for items sent outwith the UK.

If you require us to provide or review further documentation over and above quote, invoice or non-disclosure agreement this may incur additional fees.

This contract shall be governed by Scottish law.

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