Terms and Conditions

Mari Jones, trading as Picture to Puppet, reserves all intellectual property which arises in the course of provision of the services.

Picture to Puppet must be credited in writing if works produced, or footage thereof, appears on stage or screen. 

Work on your order will not be commenced until full payment or purchase order number has been received. Ownership of goods provided remains with Picture to Puppet until the goods are fully paid for.

As all Picture to Puppet products are made to order, orders cannot be cancelled or refunded once confirmed. 

In cases where a design drawing is sent, this will be the basis for the final product. Changes to the design cannot be made once the customer has approved the final design.

Amendments to the final product may incur a fee. 

By placing an order with Picture to Puppet, you warrant that you have all necessary permission, right and authority to place the order and you authorise Picture to Puppet to produce the products on your behalf. You grant Picture to Puppet the right to copy, modify, use and create derivative works of any content you have supplied for the purpose of fulfilling your order. Moreover, you warrant that you have sufficient rights to permit Picture to Puppet to copy, use, modify and create derivative works of any supplied content for the purpose of fulfilling your order. 

Due to the complex process involved in custom made items, lead times are a guideline only and cannot be guaranteed. For optimum results, customer involvement is required at several points in the process and speed of decision making will affect the final lead time. Delivery times are subject to third party couriers and postal services and cannot be guaranteed. 

Mari Jones will not be held liable for future legal action, for example for third party claims arising from the use of goods supplied. 

Quotes in GBP are valid for 6 months. Estimates in other currencies will vary daily according to the exchange rate. 

Lead times are subject to change. 

Due to the process of hand-making toys, measurements are not exact and may vary slightly.

Customers are liable for any customs or import charges for items sent outwith the UK.

Picture to Puppet may charge additional fees if required to provide or review documentation over and above quote, invoice or non-disclosure agreement.

This contract shall be governed by Scottish law.

Contact Picture to Puppet